Led by Jim Poteet, Black Bear Strategies draws upon over two decades of real-world experience in healthcare technology, financial services, and operational excellence. As a proven product and technology executive, Jim has directed cloud-native transformations, agile reorganizations, and business growth initiatives in both Fortune 500 companies and high-growth environments.
Jim is a leader who combines business acumen with extensive technology experience. His experience includes Big Four consulting, start-up, mezzanine, private and public companies.
Jim has had numerous leadership roles including CIO, COO, VP of Technology and Sr. Director, Revenue Cycle Management
Lead Product, Engineering Executive operating like a Divisional CTO
Cerner Corp, Revenue Cycle, HDX Transaction Services
Strategic Product and Technology Leadership:
Directed teams responsible for SaaS-based healthcare transaction clearinghouse and analytics platforms. My leadership enabled cloud-native digital transformation, achieving consistent 20% year-over-year revenue growth and handling over 1 billion transactions annually.
Organizational Transformation:
Architected agile, service-oriented engineering structures supporting global teams of 130+ associates across North America and India. I established a culture of cross-functional collaboration by organizing teams into specialized service squads—enabling accelerated delivery, shared design practices, and zero-downtime systems.
Modern Cloud and Security Strategy:
Championed a hybrid cloud architecture leveraging Docker, CI/CD pipelines, and cloud-agnostic infrastructure, preparing critical health information systems for scale and public cloud enablement. Drove detailed security programs, resulting in EHNAC, HITRUST, PCI, and federal (NIST) compliance, and instituted DevSecOps practices including automated code analysis and end-to-end encryption.
Product Management/Strategy Executive
Oracle Health
Business Growth and Strategic Partnerships:
Served as product SME in negotiations and go-to-market strategies with more than twenty-five value-added reseller partners, driving $247 million annual revenue. Led business planning for new product launches and the development of an API monetization model, expanding integration and opening new revenue streams.
COO, Vice President of Technology
EML (StoreFinancial)
Operational Excellence:
Stimulated a $1M increase in profits through strategic organizational structuring and new clients.
Managed relationships with MasterCard, Visa, Bank of America, Target, Shell Canada, Esty.com to name a few
Vendor and Resource Management:
Managed a broad ecosystem of over 50 vendor and technology partners, with extensive experience in RFP development, contract negotiation, and oversight of both onshore and offshore software engineering teams. Fostered a blended team culture ensuring full engagement and knowledge continuity across associates and consultants.
Customer-Centric Delivery:
Led transformation to a client- and service-focused operational model at both Cerner and EML (StoreFinancial), establishing direct client development partnerships, proactive stakeholder engagement.
Medicare Ambulance Rate State Comparasion Application Generated by Replit AI.
4 Patents pendings, 4 Awarded patents including
Machine learning model for predicting health plans based on missing input data
Intelligently linking payer/health plan combinations to specific employers
Providing a financial/clinical data interchange A blockchain implementation with dedicated node cluster for each payer, provider combo via smart contract code execution.
Apple Podcast: Open Source CXO: The Tech Leader’s Podcast, Ep. 010, 011, February 2024
Speaker, Converge2Xcelerate Advancing the Business of Health with Blockchain Technology Conference September 2023
Medium.com Article “Software engineering practices learned while growing up and working in a small-town family-owned funeral business” Nov 2021
Presentation “HDXChain, Providing Financial/Clinical Data interchange” KC Blockchain Conference April 2019
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